Order 25. Grievance redressal and complaints

(1) All complaints or grievances arising out of employment including those relating to unfair treatment or wrongful exaction on the part of employer or his agent, shall be submitted to the manager or person specified in this behalf with the right to appeal to the employer.

(2) For resolution of disputes arising out of individual grievances, an application in respect of such dispute may be filed before the Grievance Redressal Committee by the aggrieved worker under rule 7 of the Industrial Relations (Central) Rules, 2026 within one year from the date on which the cause of action of such dispute arises.