The Code on Social Security (Andhra Pradesh) Rules, 2026
Rule 26. Complaint before Inspector-cum-Facilitator and appeal
Official text
(1)
(a) A complaint under sub-section (1) of section 72 shall be made in writing in Form-XI to the Inspector-cum-Facilitator having jurisdiction.
(b) When a complaint referred to in sub-rule (1) is received by an Inspector-cum-Facilitator, he shall examine the relevant records maintained by the employer in this behalf, examine any person employed in the establishment and take down necessary statement for the purpose of the enquiry and if he is satisfied that the maternity benefit or any amount has been improperly withheld or the woman employee is discharged or dismissed, he shall direct the employer to make the payment to the complainant or to the person claiming the payment under section 63, and pass such order as he deems fit, immediately but not exceeding period of 45 days.
(2) (a) An appeal against the decision of the Inspector-cum-Facilitator, shall lie to the competent authority.
(b) The aggrieved person shall prefer an appeal in writing to the competent authority in Form-XI and file other supporting documents.
(c) When an appeal is received, the competent authority shall call from the Inspector-cum-Facilitator before a fixed date, there cord of the case. The competent authority shall, if necessary, also record the statements of the aggrieved person, and of the Inspector-cum- Facilitator and seek clarification, if any is required.
(d) Taking into account the document(s), the evidence produced before him and the facts presented to him or ascertained by him, the competent authority shall give his decision.