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Contents of the OSH Code

The Occupational Safety, Health and Working Conditions Code, 2020

Section 63. Toll free helpline

In force since 21 Nov 2025Chapter XI — Special Provisions for Contract Labour and Inter-state Migrant Worker, Etc.Part II — Inter-state Migrant Workers

Official text

The appropriate Government may provide facility of toll free helpline to the inter-State migrant workers in such manner as may be prescribed by that Government.

Source: The Occupational Safety, Health and Working Conditions Code, 2020, Act No. 37 of 2020 — Gazette of India, p. 44 of the PDF. Open our copy at p. 44 · official download · all sources

What the Labour Ministry says

  • “The Code requires setting up of Toll free helpline number for Inter State Migrant Worker (ISMW).” Q8, FAQs on the OSH Code, 19 Dec 2025: official copy · our copy

    Section 63 says the appropriate Government may provide this helpline. The Code prevails.

This is the Ministry's explanation, not the law. Its FAQs and Handbook say the Codes prevail.

Commencement In force since 21 Nov 2025

Notification wording (1)
  • S.O. 5321(E), in force from 21 Nov 2025: “the Central Government hereby appoints the 21st day of November, 2025 as the date on which the provisions of the said Code, shall come into force”